The Lawrence Paper Company, an established leader in the corrugated packaging industry, is seeking a high-energy individual to join our Customer Service team.
The successful Customer Service Representative (CSR) will have the ability to use their well-developed written and verbal communication skills in a fast paced customer-oriented environment. The CSR position requires the ability to simultaneously manage multiple projects while fielding calls from salespeople and customers alike. Typical projects include working with a salesperson or customer to determine the required specifications for manufacturing corrugated boxes or displays. Additionally, the CSR will enter customer orders, create basic estimates, and keep salespeople informed of customer issues. The CSR coordinates the timely completion of customer orders while working with production, scheduling, and shipping. Other responsibilities include fielding customer complaints, inquiring about late payments, and using the computer to research and track customer orders.
Desired Qualifications include:
- Well-developed written and verbal communication skills;
- Basic math and English skills;
- A working knowledge of spreadsheets, word processing, and e-mail.
The successful candidate will have the ability to be taught to understand technical drawings and specifications and other technical information. Experience in a manufacturing environment is preferred but not required. A College degree is preferred but not required.
Lawrence Paper Company’s attractive benefit package includes:
- Competitive salary
- Health, dental, and life insurance
- Company Wellness Program
- Health Savings Account
- Long and Short-Term Disability
- On-site fitness center
- 9 paid holidays
- Vacation pay
Sound like something for you? Please click the ‘Apply’ button below, we would love to hear from you.
If you need assistance applying, please call 785-865-4588.
Applications will continue to be received until the position is filled.
Lawrence Paper Company is proud to be an equal opportunity employer.